‘I’m not losing $18,000 – more like $180,000. Same situation exactly.’ Those words came from a reader who found this dilemma after living through his own version of it. Jim’s story is not as unusual as it might seem.

‘I’m at my wits’ end. I need to decide if I should stay or go.’ Those were the first words Rex said to me – COO of one of the largest corporations of its type in the US, and at breaking point.